Privacy Policy

Last updated: Feb 1, 2025

RioForm, a service powered by Safrow, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don't share any personally identifying information publicly or with third-parties, except when required to by law.

Information We Collect

We collect different types of information depending on your interactions with us, including:

  • Personal Information: Name, email address, phone number, and company details provided when you contact us or sign up for our services.
  • Payment Information: If applicable, we collect payment details for transactions securely processed through third-party payment gateways.
  • Usage Data: IP addresses, device details, and cookies to analyze website traffic and enhance user experience.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • Provide and personalize our services.
  • Communicate with you regarding inquiries, support, or updates.
  • Improve our platform’s functionality, security, and user experience.
  • Send relevant updates, offers, or newsletters (you can opt out anytime).
  • Send periodic emails regarding your order or other products and services.

Data Sharing & Third Parties

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Third-party vendors assisting with development, cloud hosting, payment processing, or analytics.
  • Business Partners: If collaboration is required for specific services.
  • Legal Authorities: When required by law or to protect our rights and security.

Data Security

We implement encryption, secure servers, and access controls to protect your data from unauthorized access, modification, or disclosure.

Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Request data portability or restrict processing where applicable.
  • Third-party links

    Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal data.

    Refund Policy

    We offer a 30-day refund policy for eligible purchases. If you are unsatisfied, contact us within 30 days for a full refund.

    Updates to This Policy

    We may update this Privacy Policy periodically. Any changes will be posted on our website, and we recommend reviewing it regularly.

    Contacting Us

    For any questions or concerns regarding this Privacy Policy, please contact us at: contact@Rioform.com